Passenger Services
Hospitality is deeply ingrained in the Saudi culture. As the national ground-handling service provider, SGS considers interactions between passengers and staff to be very important. We always remember that we never get a second chance to make a first impression.
Meeting the passengers’ needs before or after a flight drives what we do. We are proud to deliver to world-class services to over 88 million travelers a year.
Our Services Include
- Station management.
- Gate service.
- Assisting passengers with reduced mobility.
- VIP services.
- Deportee handling.
- Additional security services.
- Flight operations.
- Arrival and transfer services.
- Check-in services.
- Passenger manifests and seat allocation.
- Excess baggage services.
- Boarding pass and baggage tagging.
- Dedicated passenger services.
- Load control.
- Crew handling.