About Us

Who We Are

Today’s airline passengers expect a flawless travel experience from check in to take-off, and that’s what we’re here to deliver.

As the national provider of ground-handling services in the Kingdom of Saudi Arabia, we are dedicated to providing efficient and safe services to our clients and passengers at the highest standards of performance and professionalism.

What We Do

We put the passengers in the center of everything we do; by taking care of their needs from check-in to take-off.

We are committed to providing aircraft ground handling services throughout our entire network of airlines in Saudi Arabia. Our staff are skilled, experienced, and chosen carefully, to ensure a smooth delivery of services that meets the highest standards.

We operate in 28 airports around Saudi Arabia; our staff executes hard and complex operations in the background, while serving the passengers in the frontline at the same time

Our History

The Saudi Ground Services Company was initially established by the Saudi Arabian Airlines Corporation (known as Saudia) to consolidate the ground handling services in the Kingdom of Saudi Arabia.

Saudi Arabian Airlines Ground Services was the initial name of the company before it merged with the Saudi Arabian Airline Ground Services (SAAGS), National Handling Services (NHS), and Al-Attar Ground Handling (Attar Travel Co.) to fulfill the same purpose; delivering a high-quality, efficient, and professional service to the passengers.

Our Mission

Our mission is to exceed the passengers’ expectations and make their journey seamless from the ground up. We are committed to meet the needs of businesses and passengers, and be more than just a ground handling services provider.

Our Vision

To enable a seamless and sustainable mobility ecosystem through integrated solutions and a customer centric mindset.

Our Values

Safety

The wellbeing of customers and staff, ensuring the highest standards of maintenance and security measures at all times.

Integrity

To ensure that all interactions with any stakeholder represents the values of both SGS and the Kingdom of Saudi Arabia.

Excellence

Our commitment to always deliver excellent quality in all services and maintaining integrity with customers and employees.

Sustainability

The responsible business practices actively add value to the business model, wider community, and the environment; generating economic growth that benefits society in support of a more inclusive and eco-friendly future.

Innovation

Leading the market in technology and constantly investing into new ways to improve diversify the service offerings

Citizenship

Our representation of the Kingdom and contributing to upholding a positive image to fulfill Vision 2030.

Accountability

Our systematic approach to planning and implementing a constant improvement process.

Safety

The wellbeing of customers and staff, ensuring the highest standards of maintenance and security measures at all times.

Integrity

To ensure that all interactions with any stakeholder represents the values of both SGS and the Kingdom of Saudi Arabia.

Excellence

Our commitment to always deliver excellent quality in all services and maintaining integrity with customers and employees.

Sustainability

The responsible business practices that actively add value to the business model, wider community, and the environment; generating economic growth that benefits society in support of a more inclusive and ecofriendly future.

Innovation

Leading the market in technology and constantly investing into new ways to improve and diversify the service offerings

Citizenship

Our representation of the Kingdom and contributing to upholding a positive image to fulfill Vision 2030.

Our Network

We operate throughout the network of 28 airports in Saudi Arabia, with our four main stations being in Riyadh, Jeddah, Dammam, and Medina.

Our Clients

We are partnered with airline companies from around the world, providing them and their passengers with the most efficient and high-quality ground handling services.